We ship orders on Mondays, Wednesdays, and Fridays. Orders placed before 12 PM (noon) on these days will be shipped the same day, while orders placed after this time will be sent on the next available shipping day. If you'd like to know why we've made this change, you can read more here.
UK Shipping Charges
We like to keep things simple and fair when it comes to shipping. All our UK orders are sent via Royal Mail Tracked 24 or Tracked 48 for reliable and secure delivery.
Tracked 48 (Standard Delivery)
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1-2 items: £2.70
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3+ items: £3.39
Tracked 24 (Faster Delivery)
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1-2 items: £3.50
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3+ items: £4.25
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Free Shipping for Orders Over £40 – Sent via Tracked 48 as a thank you for your support!
International Shipping
We’re happy to ship worldwide! International shipping rates are:
| Region | Cost |
|---|---|
| Europe | £13 |
| Australia, New Zealand & USA | Starting at £15 (final cost calculated at checkout) |
If you’re outside these regions, don’t worry – shipping costs will be calculated at checkout based on your location.
Returns & Refunds
We want you to love your socks! If something isn’t right, here’s what you need to know:
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You can return new, unopened items within 30 days of delivery for a full refund.
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If we’ve made an error (wrong item, faulty product), we’ll cover the return shipping cost.
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Refunds are processed within four weeks of returning your item. This includes:
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5-10 business days for us to receive your return.
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3-5 business days to process it.
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5-10 business days for your bank to handle the refund.
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How to Return an Item
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Log in to your account.
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Go to My Account > Complete Orders and select Return Item(s).
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Send it back to us, and we’ll handle the rest!
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We’ll email you once your refund is processed.
Shipping FAQs
When will my order be dispatched?
Orders are shipped on Mondays, Wednesdays, and Fridays. Orders placed before 12 PM (noon) on these days will be shipped the same day. Orders placed after this time will be sent on the next available shipping day.
Can I track my order?
Yes! All UK orders are sent via Royal Mail Tracked 24 or Tracked 48, and you’ll receive a tracking number via email once your order has been dispatched.
What if I need my order urgently?
If you need your socks sooner, please get in touch with us, and we’ll do our best to help!
Got any more questions? Feel free to contact us – we’re always happy to help!